Question 1

Does Tohfa offer wholesale or bulk ordering?

Accepted Answer

Yes, we offer wholesale and bulk ordering options for businesses, retailers, and organizations interested in carrying Tohfa products. Please reach out to us through our email support@wearetohfa.in for more information on pricing, minimum order quantities, and customization options.

Question 2

What is Tohfa all about?

Accepted Answer

Tohfa is a sustainable lifestyle brand from Mumbai, and you’ll find handcrafted products made from artisanal Indian fabrics. We focus on beautiful, practical pieces for your home and everyday use, all made with care by women artisans. It’s thoughtful shopping with a greener touch!

Question 3

Why do Tohfa products feel so special?

Accepted Answer

Because you’re getting more than a product—you’re getting a story. Tohfa pieces are handcrafted from authentic Indian fabrics, designed to be stylish, useful, and long-lasting. They’re made with care by women artisans and created to support a more sustainable, plastic-free way of living.

Question 4

How can I stay updated on new Tohfa products and promotions?

Accepted Answer

Stay connected with Tohfa by following us on social media platforms such as Instagram, Facebook, and @wearetohfa.

You can also subscribe to our newsletter on our website to receive updates on new product launches, exclusive promotions, and more.

Question 5

I have a question not listed here. How can I contact Tohfa for assistance?

Accepted Answer

If you have any other questions, feedback, or inquiries, please don't hesitate to reach out to us. You can contact us through our website's contact form or directly via email at support@wearetohfa.in.

Our customer support team is here to assist you and will respond to your inquiries promptly.

You can also reach out to us on WhatsApp +91 9321046155

Question 6

Are Tohfa products made from sustainable materials?

Accepted Answer

Yes, sustainability is at the heart of what we do. Our products are handcrafted from artisanal Indian fabrics and designed to be reusable, washable, and a beautiful alternative to everyday plastic items. We also work with women artisans to create pieces with purpose.

Question 7

What kinds of products can you buy from Tohfa?

Accepted Answer

You can shop for handcrafted pouches, organisers, travel essentials, cushion covers, aprons, hot pot holders, coasters, and gift hampers. Whether you’re looking for something useful for yourself or a thoughtful gift, Tohfa has you covered with sustainable fabric-based products.

Question 8

Are Tohfa products customizable?

Accepted Answer

Yes, many of our products can be customized to suit your preferences and needs. Whether you're looking to add a personal touch to a gift or match your home decor theme, we offer customization options such as selection of fabric especially for the floor pillows

Question 9

How should you care for your Tohfa items?

Accepted Answer

For the best results, follow the care note that comes with each product. In general, you can hand wash or machine wash most fabric items with mild detergent and cold water. Let them air dry, or use a low-heat tumble dry setting if needed, so they stay looking lovely for longer.

Question 10

What is your return or exchange policy?

Accepted Answer

We want you to love what you receive. If your order isn’t quite right, please contact us within 14 days of delivery to start a return or exchange. Please note that personalised or customised items may not be eligible unless they arrive damaged or defective.

Question 11

How can I place an order with Tohfa?

Accepted Answer

Ordering from Tohfa is easy! Simply visit our website www.wearetohfa.in browse our collection of products, and add your desired items to your cart. Follow the checkout process to provide your shipping and payment information, and your order will be on its way to you soon. For custom orders or inquiries, you can also contact us directly through our website or email support@wearetohfa.in.

Question 12

Do you ship outside India?

Accepted Answer

Yes, we offer global delivery for Tohfa products. Shipping availability, delivery time, and charges can vary by location, so you’ll see the most accurate details at checkout or when you contact us for help with your destination.

Question 13

What payment methods do you accept?

Accepted Answer

We accept payments through Razorpay, so you can usually pay with major cards, UPI, net banking, and other supported digital payment options at checkout. If you run into any payment trouble, just reach out and we’ll help you sort it out!

Frequently asked questions